Programming Languages: Extensive professional experience with Perl 5 and Bash; some Python 3, PHP, C, and JavaScript; personal or academic experience with Clojure, Common Lisp, Java, Pascal, Ada

September 2016 to Present

Mrs. O'Leary's Music Education

Downingtown, PA

• Designed and built a custom music business management system
  • Invoiced and tracked payments for student families allowing for more flexible payment plans
  • Tracked student enrollment and ensemble membership
  • Generated parental contact lists based on arbitrary criteria
• Wireless network setup and troubleshooting including routers and repeaters
• General desktop support

October/2006-February/2018

Communally

Philadelphia, PA

This was a wide ranging position, covering everything from printer and desktop support to management of a sophisticated web service environment and application and database tuning

• Converted legacy bespoke servers to managed configuration with Puppet
• Designed and managed complex development and production web application environments
• Mentored junior systems administrators and developed an on-boarding and training program
• Trained one-on-one with staff members of all levels helping them learn to use our infrastructure effectively and evaluating their requirements for new services
• Conducted security audits and redesigned applications or environments to mitigate vulnerability
• Developed custom tooling for IT, software development, and business analysis staff
• Designed and managed hybrid Windows XP / Windows 7 / Samba network for file and printer sharing and centralized authentication
• Carefully selected tools for business processes and fully integrated them with existing infrastructure
• Network configuration and management for office and production web service environments

April/2005-October/2006

Communally

Philadelphia, PA

• Developed the company's flagship product, The Benefit Bank.
• Devised a more effective release system and performed several major deployments and infrastructure upgrades
• Developed algorithms to optimize family units for filing insurance and medical benefits, maximizing client benefit
• Designed and implemented a new, more flexible and secure user management system
• Produced several utilities to streamline benefit analysis process, including some GUI work
• Presented lunch time tutorials to non-development staff to help them use our Linux infrastructure

February/2004-February/2005

Prudential Fox & Roach

Malvern, PA

• Automated data aggregation from external data vendors for integration with internal sales system
• Developed applications to electronically deliver classified advertising to newspapers
• Developed a replacement for corporate Websense web content filter, using Linux, Apache, Squid, and Perl.
• Administered infrastructure for and developed custom applications for the new corporate intranet
• Technologies Used:
  • Perl (on Win32, AIX, and Linux)
  • Citrix Metaframe Secure Access Manager
  • C# development in Microsoft Visual Studio .NET

July/2002-September/2003

Base 2 Technologies

North Wales, PA

• Oversaw daily PC production and led team to increase production capability from 15 units to 80+ units per day
  • Developed custom software to better manage orders
  • Created highly automated and configurable software loading techniques
  • Developed strong troubleshooting and procedure development models to allow work flow to adapt to new situations and unexpected problems
• Developed all necessary procedures and training sessions to ensure high quality and high efficiency
  • Increased quality lead to a period of over 3 months without a single PC coming back for a repair
  • Increased production speed led to small orders being placed, built to order, and shipped same day
• Streamlined and developed new procedures for loading operating system and other software onto PC's. This included:
  • Development of customized Linux boot disks
  • Setup of a high-speed network environment, including a proxy server, several file servers, and a firewall
  • Development and configuration of a hard drive image multicasting system, UDPCast
  • Custom configuration of the Windows XP PreInstallation Environment
• Redesigned management of Internet Service Department
  • Through automating analysis of usage logs and credit card charge logs, discovered many delinquent users
  • Managed 7,000 users, eventually growing user base by 30%
  • Decreased administrative overhead through automated invoicing and billing
  • Spearheaded team to begin offering and supporting broadband Internet service

April/2002-July/2002

Health Market Science

Conshohocken, PA

• Worked on many small software development projects to produce a variety of of customized data products suited to client needs. Customer data was received in a variety of text and binary formats, was cleaned to internal specifications, integrated with internal data, and then a final customized product returned to the customer according to their specification
• Primary technologies included:
  • Perl
  • Shell scripting and makefiles
  • A variety of SQL databases including:
    • Oracle
    • MySQL
    • Microsoft Access
    • Microsoft SQL Server
    • Sybase
• Developed on both Linux (Mandrake 8.2, RedHat 7.3) and Microsoft Windows (2000 Professional) systems

March/2000-December/2001

MetalsUSA Solutions Group

Fort Washington, PA

• Prototyped, developed and administrated of new consolidated web-based ordering system using Oracle Internet Application Server. Technologies used here include:
  • Java through JavaServer Pages
  • Apache
  • Perl using mod_perl
  • JavaScript
  • Oracle 8i database and related connection management and caching tools
• Implemented a redesign of marketing portal site. Made it cross-browser compatible, and added functionality through Perl/CGI form mailers, and a direct interface to an existing Oracle web purchasing system
• Developed interactive demo of purchasing system for marketing department to present to perspective customers
• Preformed network and applications troubleshooting for LAN users

1995-Present

O'Leary Technical Consulting

Downingtown, PA

• Solicits customers though advertising, personal contacts, and reputation, providing all manner of computer upgrades, services, and education. Services include hardware and software installation and troubleshooting, Internet connectivity support
• Freelance programming, including web and database development, application customization, etc.
• Provides low-cost software training on a variety of platforms, including Windows 95-98-Me, Windows NT-2000-XP, Windows 3.1, DOS 5.1+, and MacOS 7.0+

1996-1997

University of Scranton

Scranton, PA

• Worked closely with the University's network administrators to bring TCP/IP connectivity to student dormitories during the initial trial of the Resident Network
• Troubleshot connectivity problems on-site in student dormitories.
• Developed and documented new troubleshooting procedures as bugs became apparent in the new hardware and software

1999-2000

Computer Learning Center, Inc.

Plymouth Meeting, PA

• Extensive instruction in C++, HTML, XML, and Visual Basic with an emphasis on relational database integration and object-oriented design
• Continuined to develop skills on personal time through additional reading and classes in Perl, DHTML, and general computing and technology

1998-1999

Bucks County Community College

Newtown, PA

• Attended for three semesters as liberal arts major
• Developed computer skills outside of class in Solaris and multimedia labs

1996-1997

University of Scranton

Scranton, PA

• Attended as a computer science major
• Extensive classroom experience using Pascal and Ada
• Became familiar with VMS operating system through lab work

1992-1996

Central Bucks High School East

Buckingham, PA

• Achieved a grade of 4 on the Advanced Placement English exam
• Achieved a grade of 4.0 in Computer Science One through Three and Advanced Placement Computer Science
• Graduated with an academic diploma